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Our goal is to help you get settled and feel comfortable as quickly as possible. On the day of your admission to the hospital, you will meet with a patient service coordinator at the Admission Counter.
OPERATION HOURS :
Monday – Friday | : 8:00 am – 5:00 pm |
Saturday | : 8:00 am – 12:35 pm |
Sunday | : 9:00 am – 3:00 pm |
Public Holiday | : 9:00 am – 1:00 pm |
During the admission, please have the following documents with you:
For your convenience, our payment counters are located at 6th Floor, Block A and within the outpatient registration zone and outpatient pharmacy, at Ground Floor Block A. There are also payment counters at the Admission Office and Outpatient Pharmacy, Ground Floor Block B.
The counters operation hours:
Monday – Friday : 7.30 am – 5.00 pm
Saturday : 7.30 am – 1.00 pm
Monday – Friday : 8.00 am – 5.00 pm
Saturday : 9.00 am – 1.00 pm
Sunday & Public Holiday : CLOSE
Monday – Friday : 7.30 am – 5.00 pm
Saturday : 7.30 am – 12.30 pm
Sunday & Public Holiday : CLOSE
Monday – Thursday : 7.30 am – 4.00 pm
Friday : 7.30 am – 1.30 pm
Saturday : 8.00 am – 1.00 pm
Monday – Friday : 7.00 am – 5.00 pm
Monday – Friday : 8.00 am – 5.00 pm
Saturday : 9.00 am – 1.30 pm
Sunday : 9.00 am – 2.00 pm
Monday – Friday : 7.30 am – 6.30 pm
We accept payment for hospital and physician services medical bills in the form of cash, bank draft, e-wallets, online transfer and most types of credit and debit cards.
Billing coordinators and Credit Control officers (Patient Financial Services Department are located at the Ground Floor of Block B to assist with financial concerns and to help identify the payment option that is best for you.
They are available to assist you Monday through Friday 8.00 am – 5.00 pm. And 8.00 am – 2.00 pm on Saturdays.