What is the Health Information Management Department?
This is the new name hospitals use to designate the department that holds your medical records.
How can I get a copy of my medical records for myself or to be sent to someone other than myself, such as a physician, attorney, insurance company or any other person?
Visit ijn.com.my – To obtain copies of your medical records, download and complete an Authorization for Release of Health Information form available on the forms page. Clearly specify the dates of service and/or the types of reports needed.
Please note: If you are under psychiatric care, your request for release of your medical records will need to be reviewed by your psychiatrist or designee. If your request is denied, a summary from your psychiatrist may be obtained by written request.
Can I get my lab results over the phone?
Only Physician are allowed to disclose patient’s results.
How can I get my medical reports/ discharge summary/ any results/insurance claims/correspondence letters?
For all request regarding medical report, insurance claim or results, kindly visit ijn.com.my (under Health Information Management Services) to complete the form report request.