Our goal is to help you get settled and feel comfortable as quickly as possible. On the day of your admission to the hospital, you will meet with a patient service coordinator at the Admission Counter.
OPERATION HOURS :
|Monday – Friday||: 8:00 am – 5:00 pm|
|Saturday||: 8:00 am – 12:35 pm|
|Sunday||: 9:00 am – 3:00 pm|
|Public Holiday||: 9:00 am – 1:00 pm|
During the admission, please have the following documents with you:
For your convenience, our Cashiers counters are located within the admission office, outpatient registration zone and outpatient pharmacy at Ground Floor Block A. There is also cashier at the Ground Floor Block B next to the Emergency Department.
The counters operation hours:
Monday – Friday : 7.30 am – 5.15 pm
Saturday : 8.15 am – 1.15 pm
Monday – Friday : 7.30 am – 5.30 pm
Monday – Friday : 8.00 am – 5.00 pm
Saturday : 9.00 am – 1.30 pm
Sunday : 9.00 am – 2.00 pm
Monday – Friday : 7.30 am – 7.00 pm
The cashiers accept payment for hospital and physician services in the form of cash, traveler’s cheques, money orders and most types of credit cards.
Billing coordinators and Credit Control officers (Patient Financial Services Department are located on the Lower Ground Floor of Block B to assist with financial concerns and to help identify the payment option that is best for you.
They are available to assist you Monday through Friday 8.30 am – 5.00 pm. And 8.30 am – 12.00 noon on Saturdays.