Admission test
Let us get you settled quickly
ADMISSION PROCEDURE
Arrive at Admission Counter
Registration, Financial Clearance & Bed Assignment
- You will undergo the registration process and financial clearance prior to bed assignment.
- Bed will be assigned according to entitlement, bed availability and patients’ condition.
- Bed assignment is subject to availability on the day of your admission. No booking is allowed.
Identification Wristband
- You will be given an identification wristband with your name and IJN’s patient Medical Record Number (MRN) to be worn at all times during your stay.
- For children, the wristband will also be given to the mother of the child or an accompanying adult.
- Please confirm that the information on the wristband is correct.
Blood Test (*if required)
Upon completion of your registration, we will usher you to the ward
When your consultant schedules and notifies you regarding the admission date, you will be directed to the admission counter for pre-admission registration and financial discussion.
| Operation Hour | ||
| Block B, Ground Floor | Block A, 6th Floor | |
| Monday – Friday |
8:00am – 5:00pm | 8:00am – 5:00pm |
| Saturday |
9:00 am – 1:30pm | 9:00 am – 1:00pm |
| *Sunday |
9:00 am – 2:00pm | Closed |
| *Public Holiday |
9:00 am – 1:00pm | Closed |
*All registrations made on Sundays and Public Holidays will be held on the Ground Floor
WHAT TO BRING
MyKad / MyKid & Birth Certificate (if below 12 years old) / Passport (for Foreign Patient)
Appointment Card
Valid Guarantee Letter / Pension Card / Medical Card
PAYMENT METHOD
1. Full Self-Paying / Company Guarantee Letter (GL) / Insurance
- If you are paying on your own, you are required to place a deposit upon admission
- We accept payment by:
Cash (RM)/E-wallet
Credit / Debit Cards
Bank Draft
Telegraphic Transfer
Electronic Funds Transfer
EPF
(Account 2 Withdrawal)
Company / Insurance Guarantee Letters
(From companies that have credit facilities with us based on coverage)
Cheque
(We accept payment by cheque within 1 week before the admission date to make sure the cheque is clear upon admission)
If your bill exceeds your deposit placed, we will present you with an updated bill to facilitate the timely servicing of your account. However, if your bill is less than your deposit, we will refund the excess based on your mode of payment.
*(Please proceed to Payment Counter to request for the refund)
For the company / insurance guarantee letter, the final treatment cost is based on coverage, and payment will be made directly by your insurance company or your company guarantee letter.
Please note that your insurance company will advise you of any outstanding payments. An invoice for outstanding charges will be issued directly to you if there is insufficient coverage or excess expenditure.
2. Federal Staff / Dependent / Parents or Pensioner
Referral Letter
from Private / Government Hospital by General Physician / Cardiologist / Emergency Specialist (stamped and signed)
Valid Guarantee Letter / Pension Card / Letter from JPA for Parents of Pensioners
Latest Student Verification Letter
from school or college or university (if patient’s age is below 21 years old and using parent’s guarantee letter)
OKU card
(for OKU patient using parent’s guarantee letter)
3. State Governments / Local Authorities / Statutory Bodies or Pensioner
Referral Letter
from Government Hospital by General Physician / Cardiologist / Emergency Specialist (stamped and signed)
Valid Guarantee Letter / Pension Card
Latest Student Verification Letter
from school or college or university (if patient’s age is below 21 years old and using parent’s guarantee letter)
OKU card
(for OKU patient using parent’s guarantee letter)
Latest Approval Letter
for procedure or surgery
Surat Kelulusan Pertama Jabatan
(subject to payor)
*Subject to payor’s approval
4. Underprivileged Malaysian with Valid Referral Letter from Government Hospital
Valid Referral Letter must attention to Institut Jantung Negara Sdn Bhd
Referral Letter
from Government Hospital by a Cardiologist / Physician Specialist (stamped and signed) (refer to JPA Portal Pekeliling Perkhidmatan Bilangan 21 Tahun 2009 & Bilangan 1 Tahun 2017) *subject to KKM approval
Latest Salary Slip (if any) / Income Confirmation Letter
from Commissioner of Oath (patient and family members)
Latest Employee Provident Fund (EPF) Statement
(patient and family members)
Latest Approval Letter
for procedure or surgery
Socio-economic Report
from Social Welfare of the referring hospital
Latest Utility Bills
Test Result (if any)
Other Related Documents (if any)
PERSONAL ITEMS & VALUABLES
We encourage you to bring only essential items to the hospital, such as:
- Front button shirt / Pajamas / Sarongs / Warm clothes / Socks
- Hair-brush / Comb
- Small pillow, 1 bath towel & 2 face towels (for patient undergoing surgery)
- Non-slip slippers / Sandals
- Toothbrush & Toothpaste
- Toiletries
- Anything to occupy your time while in the ward, such as books, magazines, etc.
- Phone charger
These items should be sufficient during your hospitalization.
DO NOT BRING THE FOLLOWING ITEMS:
- Firearms
- Cigarettes
- Pets
- Radio, hairdryer / other electrical devices
- Durian
- Mangosteen
- Jewellery
- A large sum of money
The hospital is NOT responsible for lost or stolen items.