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For international patients, IJN provides the service of an International Patient Centre or IPC. The IPC will be able to assist you on the following matters:
International Patient Centre is located at the 6th Floor of Block A at National Heart Institute, Kuala Lumpur, Malaysia. You may contact our International Patient Centre via email ipc@ijn.com.my or call us at +60 3 2600 6336 / 6337.
Provide support services and arrangements relating to patient’s medical needs, including pre-departure consultation, scheduling of appointments and referrals, inpatient admission, referral and follow-ups in home country, rehabilitation needs as well as medical devices and special therapy.
Assist with hospital admissions and discharges, including bill estimation, deposit arrangement, bill payment, insurance claim and medical report.